We offer free porch pick up or $10 local delivery to the Guelph, Cambridge, Kitchener-Waterloo area

Terms of Service

Terms & Conditions

 

Local Box Co

 PLEASE READ THESE TERMS & CONDITIONS AND THE PRIVACY POLICY CAREFULLY as they contain important information in regards to your legal rights, remedies, and obligations.

Terms & Conditions:

  • Please review Local Box Co Subscription Box Terms & Conditions carefully as they apply to all visitors and users of this site, whether or not you have purchased, registered, or subscribed for any of the products offered on this site, including any mobile version.
  • By accessing or using our website you acknowledge you have read, understand and agree to be bound by these Terms & Conditions.
  • Please review Local Box Co Subscription Box Terms & Conditions carefully and prudently before you enroll in our subscription box services as they contain important information regarding any subscriptions that you may purchase, including renewal and cancellation terms.
  • Local Box Co reserves the right, at our sole discretion to change, modify, add or delete portions of these Terms & Conditions at any time; by accessing or using our website you acknowledge and agree to any changed or modified terms moving forward.

 

Local Box Co Purchase/Subscription Options:

  1. One-Time Box Purchase
  2. Seasonal Subscription Box Membership
  3. Annual Subscription Box Membership (discontinued January 2022)
  1. One-Time Seasonal Box Purchase: Customer will be immediately billed $115.99 CAD + Applicable Shipping/Delivery Charges (as selected by the customer at checkout) + Applicable Taxes (as a non-refundable purchase). No recurring billing fees will occur. The season in which the one-time box order is purchased, will coincide with the box that is delivered; i.e. Order in January-March will deliver a one-time March (Spring) box; Order in late March-May will deliver a one-time June (Summer) box; Order in late June-August will deliver a one-time September (Fall) box; and order in late September-November will deliver a one-time December (Winter) box. All one-time boxes are subject to availability.

BY PURCHASING A SEASONAL OR ANNUAL SUBSCRIPTION YOU AGREE TO ADHERE TO THE FOLLOWING TERMS:

  1. Seasonal Subscription Box Membership: Customer will be immediately billed $99.99 CAD + Applicable Shipping/Deliver (selected by the customer at checkout) + Applicable Taxes (as a non-refundable minimum purchase). The season in which the Seasonal Subscription Box Membership is purchased, will coincide with the first box that is delivered; i.e. Order in late February-March will deliver the first box in March (Spring); Order in late March-May will deliver the first box in June (Summer); Order in late June- August will deliver the first box in September (Fall); and order in late September-November will deliver the first box in December (Winter). All seasonal subscription boxes are subject to availability. When you sign up for a Seasonal Subscription Box Membership you will receive a box each season as aforesaid. YOUR CREDIT CARD ON FILE WILL BE CHARGED $99.99 CAD + Applicable Shipping/Delivery (as selected by the customer when signing up) + Applicable Taxes recurring every three (3) months coinciding with the 20th day of the month of the next billing cycle; i.e. An order on July 4th will be delivered early September and have a recurring billing dates on September 20th, December 2nd, etc.SEASONAL SUBSCRIPTION BOX MEMBERSHIPS MUST BE CANCELLED PRIOR TO THE NEXT BILLING DATE and must have received a minimum of two boxes under their subscription. See Below for more details in regards to payment & shipping date.

For Seasonal Subscription Box Memberships placed before the advertised cut off date for that box, the coinciding subscription box for that season will be sent out on or around the listed date on the shipping, delivery, and pick up schedule; For Seasonal Subscription Box Memberships placed after the cut off day advertised for that season box, orders will ship, be delivered, or ready for pick up on the next season's listed date as per the schedule listed. Boxes subject to seasonal availability.

**CUSTOMERS MAY CANCEL SEASONAL SUBSCRIPTION MEMBERSHIPS AT ANY TIME SUBJECT TO THE TIME FRAMES ABOVE. NO HOLDS MAY BE PLACED ON SEASONAL SUBSCRIPTION MEMBERSHIPS** 

  1. Annual Subscription Box Membership (discontinued January 2022): Customer will be immediately billed $350.00 CAD + Applicable Taxes (as a non-refundable purchase) Only free local delivery within the set delivery radius is included. All subscribers choosing to ship their Local Box Co orders outside of the set local delivery area will pay the full shipping charges calculated at checkout. The season in which the Annual Subscription Box Membership is purchased, will coincide with the first box that is delivered; i.e. Order in January-March will deliver the first box in April (Spring); Order in late April-June will deliver the first box in July (Summer); Order in late July-September will deliver the first box in October (Fall); and order in late October-December will deliver the first box in January (Winter). All annual subscription boxes are subject to availability. When you sign up for an Annual Subscription Box Membership you will receive a box each season as aforesaid. YOUR CREDIT CARD ON FILE WILL BE CHARGED $350.00 CAD + Applicable Taxes ; i.e. An order on June 4th, 2019, will have recurring billing dates on June 1st, 2020, June 1st, 2021, etc.ANNUAL SUBSCRIPTION BOX MEMBERSHIPS MUST BE CANCELLED PRIOR TO THE NEXT BILLING DATE. See Below for more details in regards to payment & shipping date.

 

For Annual Subscription Box Memberships placed before the advertised seasonal box cut off date, the coinciding subscription box for that season will be sent out on the listed date for that seasonal box; For Annual Subscription Box Memberships placed after the advertised cut off date for that seasonal box, orders will ship with the next season's box. Boxes subject to seasonal availability after such date.

**ANNUAL SUBSCRIPTION MEMBERSHIPS ARE NON REFUNDABLE AND CANNOT BE CANCELLED. NO HOLDS MAY BE PLACED ON SUBSCRIPTION MEMBERSHIPS**

Payment & Shipping Dates:

  1. One-Time Seasonal Box Purchase: Customer will be immediately billed $115.99 CAD + Applicable Taxes + Shipping/Delivery as selected at checkout (as a non-refundable purchase) No recurring billing fees will occur.

The season in which the one-time box order is purchased, will coincide with the box that is delivered; i.e. Order in January-March will deliver a one-time April (Spring) box; Order in late April-June will deliver a one-time July (Summer) box; Order in late July-September will deliver a one-time October (Fall) box; and order in late October-December will deliver a one-time January (Winter) box. All one-time boxes are subject to availability.

  1. Seasonal Subscription Box Membership: Customer will be immediately billed $99.99 CAD + Applicable Taxes + Applicable Shipping/Delivery as selected at checkout (as a non-refundable minimum purchase) 

The season in which the Seasonal Subscription Box Membership is purchased, will coincide with the first box that is delivered; i.e. Order in January-March will deliver the first box in March (Spring); Order in April-June will deliver the first box in June (Summer); Order in July-September will deliver the first box in September (Fall); and order in October-December will deliver the first box in December (Winter). All seasonal subscription boxes are subject to availability. When you sign up for a Seasonal Subscription Box Membership you will receive a box each season as aforesaid. YOUR CREDIT CARD ON FILE WILL BE CHARGED $89.99 CAD + Applicable Taxes + Applicable Shipping/Delivery (as selected at checkout) recurring every three (3) months coinciding with the 2nd day of the month of the next billing cycle; i.e. An order after the advertised seasonal box cut off date (for example July 4th) will have recurring billing dates on September 2nd, December 2nd, etc. SEASONAL SUBSCRIPTION BOX MEMBERSHIPS MUST BE CANCELLED PRIOR TO THE NEXT BILLING DATE. See Below for more details in regards to payment & shipping date.

Subscription Box  Billing Date   Shipping/Local Delivery/Pick Up Date
Winter December 2nd, 2021

Shipping: January 8th, 2021
Local Pick-up: January 15th, 2021
Local Delivery: January 16th, 2021

Spring *January 20th, 2022

Shipping: March 2nd, 2021
Local Pick-up: March 9th, 2021
Local Delivery: March 10th, 2021

Summer March 20th, 2022

Shipping: June 8th, 2021
Local Pick-up: June 8th, 2021
Local Delivery: June 8th, 2021

Fall June 20th 2022

Shipping: October 1st, 2021
Local Pick-up: October 8th, 2021
Local Delivery: October 9th, 2021

 

*January 20th is the beginning of the new 3 month payment schedule. This date is different to reflect the nature of the new schedule.

For Seasonal Subscription Box Memberships placed before the advertised seasonal order cut off date, the coinciding subscription box for that season will be sent out on or around the scheduled and listed date for that season's box; For Annual Subscription Box Memberships placed after the advertised seasonal order cut off date, orders will ship with the next scheduled and listed seasonal box date. Boxes subject to seasonal availability after such date.

Subscription Box  Billing Date   Shipping/Local Delivery/Pick Up Date
Winter December 2nd, 2020

Shipping: January 8th, 2021
Local Pick-up: January 15th, 2021
Local Delivery: January 16th, 2021

Spring March 2nd, 2021

Shipping: April 2nd, 2021
Local Pick-up: April 9th, 2021
Local Delivery: April 10th, 2021

Summer June 2nd, 2021

Shipping: July 8th, 2021
Local Pick-up: July 16th, 2021
Local Delivery: July 17th, 2021

Fall September 2nd, 2021

Shipping: October 1st, 2021
Local Pick-up: October 8th, 2021
Local Delivery: October 9th, 2021

 

If a Seasonal Box Sells Out:

For Seasonal Subscription Box Memberships, if the current season's box sells out you will still be charged the immediate seasonal subscription rate, but your first box will arrive with the next season; i.e. if you order May 4th 2021 and the Summer Box is sold out, you will be immediately charged the subscription rate and your first box will arrive in September as the Fall Box. Your next billing date will follow the next season’s billing date (in this case the following season would be Winter and your next payment would be September 20th, 2022, then December 20th, etc.).

 

For Annual Subscription Box Memberships, if the current season's box sells out you will still be charged the immediate annual subscription rate, but your first box will arrive with the next season; i.e. if you order July 4th 2021 and the Summer Box is sold out, you will be immediately charged the subscription rate and your first box will arrive in October as the Fall Box. Annual Subscriptions do not renew at this time.

**DISCLAIMER: LOCAL BOX CO DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY PRODUCTS THAT MAY BE USED ON THE SKIN OR INGESTED. ALL PRODUCTS WILL BE USED AT CONSUMER’S OWN DISCRETION**

Gifting with Local Box Co:

Customers may purchase a gift and have the same delivered to an address other than the billing address on file. The One-Time Seasonal Box Purchase will be charged and delivered as aforesaid.

Choosing the Seasonal or Annual Subscription Box Membership will charge the cardholder as outlined above on the recurring payment dates. BY CHOOSING THIS OPTION YOU AGREE TO THE RECURRING PAYMENT SCHEDULE AS OUTLINED ABOVE.

 

Promo Codes:

Local Box Co will offer promotional codes and discounts from time to time in our sole and absolute discretion. All promotional codes or discounts will be one time only, not transferable, not compoundable, and not redeemable for cash, credit, or otherwise. Lost or missed promotional codes or discounts will not be replaced. Local Box Co reserves the right to alter, extend or terminate any promotional code or discount at any time in our sole and absolute discretion.

 

Shipping & Taxes: 

Local Box Co is offers calculated carrier shipping costs, $10 local delivery within a 40 km radius of our store, and free local pick up.  We use Freightcom.com for all orders. Please notify us if there is any issue with the delivery of your package and we will work with Freightcom to find a solution. For clarification, packages marked delivered by the contracted carrier will be deemed to be delivered. At this time, we do not offer international shipping. Customers are solely responsible for paying all applicable sales taxes in accordance with respective Provincial rates.

Cancellation:

Seasonal Subscriptions Memberships automatically renew. You may however, cancel your Membership anytime after receiving two consecutive seasonal boxes subject to the Terms & Conditions listed above regarding Membership terms. You may cancel your membership via your account or the Manage your Subscription link provided when signing up for your seasonal subscription. Seasonal Subscription Box Members may create an account when they purchase their memberships. Once you have completed your purchase you are able to navigate to your account via the person icon in the top right hand corner of the website, this is located right beside the shopping bag icon. Once you have clicked into your account via the person icon you are able to view your order history on the left hand side of the screen. You can view your subscription order and manage your subscriptions by clicking into your Manage Subscription page which is located directly below the Account Details on the right side of your My Account page. You click into view details which gives you a drop down menu where you can view and edit the following:

  • Address and Shipping Information
  • Payment Information
  • Cancel Subscription

You may also cancel your subscription by contacting mylocalboxco@gmail.com directly for further instruction. SUBSCRIPTION BOX MEMBERSHIPS MUST BE CANCELLED PRIOR TO THE NEXT BILLING DATE. 

 

Dispute Resolution:

Should there be any dispute arising out of the services provided by Local Box Co your Subscription Membership, or any ancillary concern, you explicitly agree dispute resolution will be handled by arbitration in the Province of Ontario.

 

Privacy:

All Purchases will require collection of personal and billing information from the Customer. By providing personal or billing information you consent to collection of same by Local Box Co. You may choose to opt-in or opt-out of various contact with your account. You may also request access to the personal information that has been collected.

 

Local Box Co Privacy Policy will govern any and all transfers of data, sharing and collection of information, and sharing of same. You can read said policy here.

* Terms & Conditions Updated December 20th, 2020